Prestigious award

26.06.2018

Lexus Dnieper Center (members of FBN Ukraine Zhanna Kryuchkova and Alexey Shokh) won the European award “Kivami-2018.”

For the second consecutive year, the Kiwami Award marks the TOP-10 European dealer centers on results of 72 criteria of the customer service standards (Lexus Experience), the indicators of the Omotenashi client-oriented approach and the achievement of common performance indicators. “Kiwami” means “Unmatched.” (Japanese) The award is given based on the audit of service standards in 297 Lexus dealer centers throughout Europe.